Hyster enjoys a wonderful relationship with the majority of its clients due its focus on creating total customer satisfaction through its world class production. Our objective is to foresee the needs of all our clients as well as address them with lift trucks that deliver the performance, the dependability and the value which they require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and offers on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, in order to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100% of the time, every time.
Total Quality Every Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold all employees accountable for constant quality, along with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide range of features. The corporation has remained fully committed to its key focus on safety and quality, on being innovative each and every time, and by offering several of the best material handling equipment on the market. These are only a few of the reasons why Hyster has become a leader within the business.